Credit control guide

How to Check a Business Before Giving Trade Credit in India

An evidence-first process for Indian wholesalers, manufacturers, and service firms deciding whether and how to extend trade credit to a business customer.

Short answer

Before giving trade credit, verify the customer's legal identity, GST registration, authorised buyer, delivery location, bank and payment instructions, recent trade references, and relevant public records. Then set a written credit limit, payment period, proof-of-delivery process, and escalation rule. The aim is controlled exposure, not a score or guarantee.

What should you check before the first credit sale?

Complete the identity and authority checks before dispatch. A genuine registration does not establish that the person placing the order is authorised or that the delivery and payment instructions belong to the same entity.

  1. 1

    Identify the legal customer

    Put the GST-registered or otherwise contracting legal person on the order form and agreement. Record the trade name separately.

  2. 2

    Verify the GST record

    Compare status, legal name, trade name, constitution, registration date, address, and visible filing information with the customer's documents.

  3. 3

    Confirm ordering authority

    Verify the buyer, signatory, and accounts contact through a company-controlled phone number or domain email when possible.

  4. 4

    Verify delivery instructions

    Resolve any difference between the registered address, billing address, warehouse, and delivery point before goods leave your control.

  5. 5

    Take specific trade references

    Ask independently verified references about recent order size, agreed terms, actual payment timing, deductions, returns, and dispute resolution.

  6. 6

    Search public court records

    Search relevant names and jurisdictions, then inspect identifiers and orders before attributing a case to the customer.

  7. 7

    Agree the first exposure

    Start with an amount and credit period you can absorb if collection is delayed. Increase exposure only after your own payment history develops.

What should a simple trade-credit file contain?

A useful credit file lets another person reconstruct why credit was extended and what controls apply. Keep factual evidence, dates, approvals, and unresolved questions together.

  • Identity record

    Legal name, trade name, GSTIN, constitution, registered address, and source retrieval date.

  • Authority record

    Named buyer, signatory, accounts contact, verified phone or email, and approval evidence.

  • Commercial record

    Limit, payment period, price, taxes, returns, dispute process, and order-change authority.

  • Fulfilment record

    Purchase order, dispatch documents, proof of delivery, acceptance, and correspondence about shortages or defects.

  • Review record

    Payment dates, deductions, disputes, limit changes, and the person who approved each exception.

Evidence versus inference in a credit decision

Separate what a source directly establishes from what you infer. This keeps a sensible control from becoming an unsupported accusation or creditworthiness verdict.

ObservationSupported statementUnsupported leap
GST status is activeRegistration was shown as active on the search dateThe customer will pay on time
A filing row appears late or absentThe public filing view showed that recordThe business is insolvent
A similar name appears in a caseA candidate court record needs attributionThis customer committed wrongdoing
A reference reports late paymentOne source described a past transactionEvery future invoice will be late
Bank name differsPayment instructions need verificationThe counterparty is fraudulent

When should you review the customer again?

Review the file when exposure changes or the evidence changes. Useful triggers include a higher limit, longer terms, overdue invoices, a new bank account, a change in entity or ownership, a new delivery location, or inconsistent documents.

Your own ledger becomes the most relevant source over time. Track promised versus actual payment dates, disputed amounts, credit notes, partial payments, and who approved exceptions.

A review does not need a binary result. It can lead to a smaller limit, shorter terms, staged fulfilment, additional approval, partial advance, or a request for missing evidence.

Primary sources

These official sources support the factual parts of this guide. Check the live source again before relying on time-sensitive information.

Frequently asked questions

What is trade credit?

Trade credit is an arrangement in which a supplier delivers goods or services before receiving full payment, with payment due later under agreed terms. It creates exposure that should be limited, documented, and reviewed.

Can a GSTIN be used as a business credit score?

No. A GSTIN is a tax-registration identifier. Public GST details can support identity and registration checks, but they do not create a lawful or reliable creditworthiness score.

How should a small business choose an initial credit limit?

Choose an amount based on your ability to absorb delay, the customer's verified identity and references, the reversibility of delivery, and the quality of your contract and collection evidence. There is no universal safe limit.

Does a court case mean I should refuse credit?

No automatic conclusion follows. First verify that the record belongs to the same entity, understand the party's role and the case status, review the orders, and consider the commercial context. Litigation alone does not prove wrongdoing or non-payment.

Related guides

Editorial note: This guide is educational and based on public-source documentation available on the update date above. It is not a credit report, credit score, rating, legal advice, tax advice, or a guarantee about any counterparty.

Turn a GSTIN into a reviewable evidence file.

Parakh organises the public GST record and possible published court-record matches, while showing sources, uncertainty, and what could not be found.